Questions & Answers

Q:
What is different about mobile optimized version and how does it effect my existing website?
A:

There are several reasons why your business website needs to be mobile friendly and mobile optimized:

If your website's design is not mobile friendly, it will not correctly display your website and allow for easy access to the important information that users will be looking for. If users can't access what they're looking for quickly, your potential business and profits will be lost to competitors who's web sites are mobile ready and optimized.

The market of the mobile devices is dramatically growing resulting with the huge number of different mobile browsers and view setting combinations. This means your website will need to be constructed for correct display on the different screen resolutions and on the different mobile platforms.

Q:
We would like to sign the Non-Disclosure Agreement (NDA) before providing you with any information about our site. Is it possible?
A:

Yes, of course. We respect your business and we do not intend to use the information that belongs to you for our own purposes. We are ready to confirm our strong intent to withhold trade secrets in writing.

Q:
What particular mobile devices do you support?
A:

First of all we focus on the most popular and most advanced mobile devices, specifically on their platforms and browsers. They are — Apple iPhone / iPad / iPod Touch, Android mobile phones, BlackBerry OS 5+, Windows Phone 6.5+, Palm Pre / Pixi, Symbian S60 phones. If you are interested in a particular mobile device, please indicate this in the "Comments" field when creating a request or making an order.

Q:
Where do you test the final website, optimized for mobile phones? Do you use emulators?
A:

All our websites we test on REAL DEVICES due to the fact that emulators may always have slightly differences with the mobile phones.

Q:
How quickly you can optimize my website for mobile devices?
A:

It depends on the complexity of your site and the extent to which it currently conforms to W3C standards. Please contact us to receive a free detailed analysis of your site!

Q:
What exactly is included into your optimization package for mobile devices. What am I paying for?
A:

You pay for your satisfaction after seeing an increased traffic and loyalty of your visitors. More seriously, we will provide you with the accurate analysis of your site, its further adaptation in accordance with the latest know-how of the mobile web development, and finally we will test your new site on different mobile devices.

Q:
How can I pay for your services?
A:

Once you have determined all your needs and requirements you will be provided with a bill which can be paid either by credit card or by your PayPal account.

Q:
What kind of information should I provide you with in order to successfully optimize my website for mobile phones?
A:

First of all, you have to provide us with your site's URL along with if possible original design (in PSD, PNG, etc.). Details about CMS that is used at your site (optional). Specify the target audience and most likely the device that uses your target audience (eg BlackBerry for corporate intranet website, etc.). Other specific preferences you might have for adaptation for devices (optional). As well as any other information you would consider as required.

Q:
I have some ideas concerning the optimizing my website for mobile phones. In what form should I give them to you?
A:

Use any format you would like, this may be a separate document describing your idea or we may arrange a phone call with our manager.

Q:
Can you improve the code quality of my existing website, made for desktop browsers only?
A:

Yes, of course! The point is that the optimization of websites for mobile devices means that these websites appear to be perfectly in desktop browsers. We have considerable experience in web development using XHTML and CSS. And this is an easy task, we can do for you as soon as possible.

Q:
Can we order a website design for mobile devices?
A:

Of course!

Q:
Do you provide a web design services?
A:

For sure, we can prepare the design of your website in such a way that it would be ideal to combine all the benefits and beauty of web design on different devices, including desktop and mobile.

Q:
Can you improve the functionality of the pages using JavaScript / AJAX / jQuery and so on?
A:

Absolutely. Describe what features you would like to see on the pages of your site and you will receive advice from our best experts in the field.

Q:
Mobile optimized website made by you, in the old mobile phones is not so beautiful as in the high-end devices, such as the iPhone, Android and others, why not?
A:

This happens due to the limited support of CSS by the old mobile phones.

Q:
I ordered a website from you guys and everything was fine, but when new mobile device X was released to the market, I noticed that my website is broken on this mobile phone. Can you fix this?
A:

Of course! This situation may have several reasons, ranging from poor support by device X of web standards, or any of its specifics, to our mistake (yes, this also happens... seldom). If this has happened to our fault, we will eliminate the defect for free of charge.

Q:
Do you provide hosting services for mobile versions of websites?
A:

Currently not.

Q:
Do you use any tools automatically optimizing the website for mobile devices?
A:

No. All that we do, we are doing manually. Our final product is hand-made, that's why we guarantee better quality.